Security Command Center Operator
Date: Dec 18, 2025
Location: Garden City, NY, US
Company: LIPAPRD
Requisition: 82179
PSEG Company: PSEG Long Island
Salary Range: $ 49,700
- $ 82,900
Work Location Category: Onsite
We’re one of the country’s largest energy companies, with a vision of powering a future where people use less energy, and it’s cleaner, safer and delivered more reliably than ever. We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day.
Here, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued. We know life isn’t one-size-fits-all, and neither is work. That’s why we offer flexible work options depending on the role.
In support of this model, roles have been categorized into one of three work location categories:
1. Onsite – roles where employees are expected to be onsite daily.
2. Hybrid fixed – roles that are a mix of remote work and onsite work fixed days each week.
3. Hybrid flexible – roles that are a mix of remote work and onsite work, but the onsite requirements have greater flexibility. (i.e. 5-8 days a month vs. set days each week).
As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits eligible the first of the month coincident with or following your date of hire., designed to support your total well-being: medical, dental, vision, paternal leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off.
More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team.
PSEG is not offering visa sponsorship for this position.
Job Summary
This position reports to, and will back-up the Security Command Center (SCC) Supervisor, with responsibility for day-to-day operations, procedures and processes. The primary responsibility is to enhance physical and operational security and optimize crime prevention. This Position engages and interacts with Lines of Business, to provide sensible, cost-efficient, and proactive solutions to promote a safe work environment.
Job Responsibilities
- Accountable for personnel and sub application entries including record keeping, responding to access requests via phone, monitoring check -ins, check outs and safety checks
- Notify SCC Supervisor when alarms are triggered, respond to requests from Line of Business and or Asset Protection & Investigations team for events that may impact employees and operations and report back to Security Command Center Supervisor
- Monitor and provide first response to security incidents. Escalate response as needed, including initiation of Crisis Management Plan. Coordinate activity with Critical Network Infrastructure (CNI). Ability to quickly transition from audio-visual and computer generated alarms in a virtual environment and make appropriate decision based on written procedures
- Assure Security Command Center daily activities and state of readiness including troubleshooting, reporting and providing information as needed by certifying access control and CCTV equipment is in working order, through proactive maintenance checks and, when a failure is detected, by initiating requests to support personnel for repair activity
- Assure timely execution of responsibilities related to North American Reliability Corporation (NERC) Critical Infrastructure Protection (CIP) standards to ensure regulatory compliance
- Assume accountability for SCC daily operations including troubleshooting, reporting and providing information as needed
Job Specific Qualifications
- Associates Degree OR High School Diploma with 2 years Security experience or utility storm operations and response experience
- Understanding of physical security, Security Operation Centers, and Industry and Company’s policies, practices pertinent to security
- Work a rotational shift schedule including nights and weekends and as needed extended or unusual hours during adverse weather and crisis events.
- Knowledge of physical security, Security Operation Centers, and Company’s policies, practices pertinent to security
- Familiarity with the Microsoft Office applications; Word and Excel
Desired
- Bachelor’s degree
- Knowledge of FERC, NERC-CIP, and other utility regulations
- Knowledge of CI/CNI regulatory requirements (critical infrastructure)
Some positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a “Generally Authorized” destination on the attached list and not also a citizen, national, permanent resident of any country not listed; OR (4) a “Protected Individual” under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).
As an employee of PSEG Long Island, you should be aware that during storm/outage restoration efforts, you may be required to perform functions different from normal operations and work extended hours beyond your regular work schedule. You may also be required to work on premise or in an alternate location as directed by the company.
For all roles, PSEGLI’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing.
Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.
If you are a current PSEG employee and offered an opportunity with PSEG Long Island, you will be treated as a new hire. Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires. Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits will change and generally be consistent with other similarly situated new hires of that company.
PSEGLI is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.
PSEGLI is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.
If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
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